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Winner of the 2022, 2023 & 2024 Apex Awards of Excellence for Best Podcast. Join Executive Editor Theresa Houck for Automation Chat, where she talks with industrial automation leaders, executives, and practitioners for their insights about technologies and trends affecting manufacturing and industrial automation professionals. Published by The Journal From Rockwell Automation and Our PartnerNetwork magazine (http://rok.auto/thejournal). We chat about digital transformation, analytics and information management, networks & security, motion control, motor, drivess & electrical systems, workforce challenges, business challenges, robotics, CPG and food & beverage, and more. And get your family-friendly, silly Joke of the Day.
Episodes
Monday Feb 28, 2022
Monday Feb 28, 2022
In this episode of “Automation Chat” from The Journal From Rockwell Automation and Our PartnerNetwork magazine, Executive Editor Theresa Houck discusses the gray market — products sold legally, but outside of the brand's permission. This isn’t an issue limited to just Rockwell Automation; it applies to all industrial automation suppliers.
What’s the difference between an Authorized Distributor and the gray market? Are counterfeit products really a big problem? And how can you tell if a product is counterfeit — or can you? What’s the harm in buying refurbished or used parts and equipment from an “unauthorized” source?
Theresa chats with Ryan Smaglik, Head of Revenue and Brand Protection at Rockwell Automation. He’s well-versed on what’s happening in the gray market, the risks of acquiring products through an unsecured supply chain, the ramifications those products can have for users, and examples of bad experiences customers have had. You’ll find his insights to be eye-opening.
And of course, get your family-friendly, silly Joke of the Day.
If you like “Automation Chat,” please leave us a 5-star rating, and subscribe so you don’t miss a single episode.
Access more resources from today’s episode:
- Allen-Bradley® Authorized Distributors.
- Technology Partners in the Rockwell Automation PartnerNetwork™ Program.
- 2022 Supply Chain Reliability eBook, from The Journal From Rockwell Automation and Our PartnerNetwork.
- Sign up for the e-newsletter from The Journal From Rockwell Automation and Our PartnerNetwork.
Video of this special podcast conversation is available on our YouTube channel at https://youtu.be/zoCjff3LbCo.